What should happen after somebody clicks “I'm interested”?
The message arrives while you’re with a client. Three hours later you reply with the price, a calendar link and two questions. They answer one, forget the other and ask whether Tuesday is available even though the calendar says it isn’t. By the time the booking is confirmed, you have sent twelve small emails and added three reminders for yourself. Nothing about this is dramatic. That’s why it quietly eats so much time.
Start with the first five minutes
Answer the questions people always ask anyway
Let the routine steps move without you
Keep the human moments human
If one new client still creates a small cloud of emails, forms and reminders, show me what happens now. We can make it easier without making it feel like a machine took over.
