The only website numbers a small business really needs to watch

Your monthly report contains sessions, users, impressions, engagement rates and several colourful arrows. One went up. Another went down. You close the report without changing a thing because none of it answered the useful question: is the website helping the right people understand the work and take the next step? A small business doesn’t need more numbers. It needs a few numbers connected to decisions.

Begin with the decision you may need to make

Watch whether the right people take the next step

Notice where people become confused or disappear

One quiet monthly check is enough

The useful question isn’t, “Did traffic go up?” It is, “What did the website help somebody understand or do, and what should we make easier next?”

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